Cctl Tracking _best_ -

If you still get nothing, escalate to CCTL’s operations manager. Every carrier has one. Ask dispatch: “Who is the on-call ops manager for this region?” That person has the authority to pull ELD data or call the driver’s personal phone.

Email tracking@cctl.com and CC your sales rep or account manager. Put “URGENT – NO TRACKING UPDATE – PRO#XXXXX” in the subject line. cctl tracking

Call dispatch and ask for the driver’s direct cell number. Many CCTL drivers will accept a quick text or call if you’re polite. If you still get nothing, escalate to CCTL’s