A little spinner appeared. Windows began scanning both the computer’s hidden files and Microsoft’s online database. For ten seconds, nothing happened. Ellen held her breath.
He closed the window and went back to the Device Manager. He right-clicked the printer again, chose , but this time chose Browse my computer for drivers . how to update printer driver windows 10
“This is the moment of truth,” he whispered dramatically. A little spinner appeared
Then, a miracle: “The best drivers for your device are already installed.” Ellen held her breath
Leo grinned. “No. That just means Windows is being stubborn. Time for Plan B.”
He scrolled down to a section labeled and clicked the little arrow next to it. Below, Old Faithful’s name appeared, but it had a small yellow triangle with a black exclamation mark next to it.
She was trying to print a boarding pass. The document sat in the queue, mocking her with its status: Error – Printing not possible.