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      “Fifteen years doing this,” he said, walking around her car. “Newmarket drivers? They’re not careless. They’re just busy . Hockey practices, commutes down to the 404, picking up kids from Huron Heights. You don’t have time for a broken window.”

      That’s the thing about . They don’t just replace your windshield. They read your town, your timeline, your tired Tuesday morning—and they get you back on the road like a good neighbour should.

      Mike shrugged. “Newmarket’s a town that still knows its neighbours. We just happen to fix windshields.”

      Inside the waiting area, photos covered one wall: MRM’s van at the Upper Canada Mall, the team sponsoring a Newmarket minor soccer jersey, a thank-you card from the seniors’ residence on Longford Drive.

      “You’re not just a glass shop,” she said.

      By noon, her car was ready. New glass, perfect calibration on the lane departure camera. He didn’t upsell her wiper blades or push a loyalty card. Just handed her the invoice—fair, under the insurance deductible—and said, “Drive safe. And maybe stay off Green Lane until they repave it.”

      She’d expected a grumpy shop. Maybe a greasy counter, someone sighing about insurance.

      Instead, Mike from MRM met her at the door with a coffee. “Figured you didn’t have time to stop.” He’d already pulled her VIN from the online booking system. That was different.

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