Osticket — Plugins

: Start with minimal plugins, monitor performance, and always keep backups before installing or upgrading.

class CustomPlugin extends Plugin var $config_class = 'CustomPluginConfig'; function bootstrap() Signal::connect('ticket.created', array($this, 'onTicketCreated')); osticket plugins

function onTicketCreated($ticket) // Custom logic here : Start with minimal plugins, monitor performance, and