If you constantly see passive-aggression, you might be reading with anxiety. If you see laziness, you might be burned out. If you see clarity, you are likely well-rested.
Welcome to the "Fundamental Toolkit" for Online Communication. read communicating well: a fundamental toolkit online
So, the next time you feel your pulse spike at a Slack message, close the laptop. Take a breath. Apply the Charitable Assumption. And remember: the person on the other side of that screen is just as overwhelmed, just as tired, and just as desperate to be understood as you are. If you constantly see passive-aggression, you might be
Let’s start with a uncomfortable truth: If you constantly see passive-aggression