“Cracked screen with AppleCare+?” she asked, not even looking at the phone yet.
He sighed, opened the Apple Support app, and saw the words: “AppleCare+ covers unlimited incidents of accidental damage. Each incident: $29 for screen/back glass, $99 for other damage.” will applecare replace cracked screen
“Yes. Also, I need it done today. I have a flight at 4 PM.” “Cracked screen with AppleCare+
Tara didn’t blink. “We can have it back to you by 12:30. The $29 service fee—you want to pay now or at pickup?” Also, I need it done today
Leo’s phone slipped out of his gym shorts and fell three stories from the treadmills to the weight floor below.
His memory snapped into focus. Six months ago, when he’d bought the phone, the Apple Store employee had given him the pitch. Leo had said no. Then the employee said, “You have 60 days to add it online. Just don’t forget.” He’d added it the next day during a boring meeting, mostly to stop the reminder emails.