She clicked New Reservation . The calendar popped up—green for free, yellow for pending, red for booked. She entered a walk-in guest, assigned Room 112, and watched as the system automatically updated the housekeeping queue and sent a welcome email. “It… worked?” she whispered.
On the third night, after manually refunding three angry guests, Xain opened his laptop. I can fix this, he thought. One system to rule them all.
“Try it,” Xain said.